Unblock a downloaded file

When you download a file in the Document template manager, your computer may automatically block the file as a safety precaution to ensure the file doesn't harm your computer.

In this case, your system may block both the .doc and .mrg files, and you need to unblock each of them.

  1. Before you open the .doc file, open the Downloads folder on your computer.

  2. Find the downloaded .mrg file.

  3. Right-click the file and select Properties.

  4. Select Unblock at the bottom-right of the General tab, then select OK.

    The Unbock setting is located in the Security box, alongside a warning that the file originated from another computer.

  5. Back in the Downloads folder, find the downloaded .doc file.

  6. Right-click the file and select Properties.

  7. Select Unblock at the bottom-right of the General tab, then select OK.

  8. Open the .doc file in Microsoft Word and select Enable editing, then select Yes to all prompts.

  1. Before you open the .doc file, open the Downloads folder on your computer.

  2. Find the downloaded .doc file and open it.

  3. On the Grant File Access window, click Select to select the file to grant access.

  4. Select the .mrg file and select Grant Access.

    The Grant Access button is highlighted at the bottom-right of the window.

  5. On the File Conversion window, select Mac OS (Default) then select OK. The .doc file opens in Word.